Shipping Policy:

At Marthas bunch, we aim to provide efficient and reliable shipping services to our customers. We utilize Royal Mail Tracked by 1pm for all our shipping needs to ensure timely delivery and package tracking. Below are the details of our shipping policy:

1. Shipping Method: We exclusively use Royal Mail Tracked by 1pm for shipping orders placed on Marthas bunch.co.uk. This service guarantees delivery by 1 pm the next working day, providing customers with peace of mind and assurance regarding their package's arrival.

2. Processing Time: Orders placed before our daily cut-off time, typically around [insert time], will be processed and dispatched on the same day. Orders placed after this time will be processed the following business day. Please note that orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Rates: Shipping rates are calculated at checkout based on the weight of the package and the delivery destination. We strive to offer competitive shipping rates to our customers while ensuring the safe and timely delivery of their orders.

4. Tracking Information: Upon dispatch, customers will receive a confirmation email containing their Royal Mail Tracked by 1pm tracking number. This tracking number allows customers to monitor the progress of their shipment in real-time, providing updates on the package's location and estimated delivery time.

5. Delivery Addresses: We ship to addresses within the United Kingdom only. Customers are responsible for providing accurate and complete delivery information at the time of purchase. We cannot be held responsible for delayed or undelivered packages due to incorrect addresses provided by customers.

6. Delivery Attempts: Royal Mail Tracked by 1pm will make one delivery attempt. If delivery is unsuccessful, a delivery card will be left with instructions on how to collect the package from the nearest Royal Mail collection point or arrange for redelivery.

7. Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations. It is the responsibility of the customer to ensure that they are aware of any restrictions that may apply to their order, such as hazardous materials or prohibited items.

8. Shipping Updates: Customers can contact our customer support team at [insert contact email or phone number] for assistance with any shipping-related inquiries or concerns. We are committed to providing excellent customer service and ensuring a smooth shipping experience for all our customers.

By placing an order on Marthasbunch.co.uk, customers agree to abide by the terms and conditions outlined in our shipping policy. We appreciate your trust in Marthasbunch and strive to deliver your orders promptly and securely.